We regret that there is a temporary technical problem affecting the BT Vision Download Store.

The engineers are dealing with this urgently, and we are working hard to restore your service as quickly as possible. Please accept our apologies for any inconvenience caused and re-try.

If the problem persists, or you were in the middle of a transaction or download, please email us at the following address and we will endeavour to help you.

btvision.download.support@bt.com